Welcome to XLmotorcycleparts.com

Welcome to XLmotorcycleparts.com

Help Center

FAQ

Shipping to USA

Fedex Shipping

We ship packages to the USA using FEDEX Ground Service or UPS. All orders placed before 1pm Eastern Time are shipped the same business day. Otherwise they are shipped the next business day. Fedex or UPS will email you tracking information as soon as the order is picked up. Please use this tracking number to determine when your package will arrive, and make appropriate arrangements. FedEx/UPS as well as our company can not be held responsible for stolen packages.

Fedex Shipping

Below is the Fedex Shipping Cost Chart

Service: FEDEX Ground Shipping

Order Sub Total         Shipping Cost

$0-$39.99                  $17.95

$40.00-$79.99           $14.95

$80.00-$124.99         $12.95

$125.00 +                  FREE SHIPPING

Shipping to Canada

NP Shipping

We ship packages to Canada daily using several different couriers. We do this because the price to ship from province to province varies greatly by courier. We will select one of FEDEX/UPS/Purolator/Canada Post Ground Services to ship each order. 

You will be emailed tracking information as soon as the order is picked up. Please use this tracking number to determine when your package will arrive, and make appropriate arrangements. Our shipping couriers as well as our company can not be held responsible for stolen packages

Post Economy Shipping

We offer Economy Post shipping at checkout for select small items. If your order applies for Post Economy shipping it will show up at checkout as an option. Post Economy shipping does Not include tracking or insurance. It typically takes 1-3 weeks for delivery. 

Damaged Parts

If there is damage to a part in your order, contact us right away with photo's showing the damage. Be sure to keep all original shipping cartons, packing,etc. Fedex may want to examine this before approving the claim. We will file a claim with Fedex immediately and will get you fixed up with new parts! 

My Order Says It Was Delivered But It's Not Here

If your Fedex tracking number says your order has been delivered but it is not there please follow the steps below.

1) Ask anyone else who may live or work at the delivery address if they received the package or have seen it. Also asking neighbors can be helpful.

2) If that does not resolve the issue call your local fedex with the tracking number on hand. They will re-track the package and call the driver who delivered it to find out exactly where it was left.

Using these steps will help find a lost package in no time!

My Order Hasn't Moved With Fedex In Days

If your tracking number shows that your order has not moved for several business days. For example it went to a fedex sorting facility then has sat for an extended period of time. Please contact us right away and we will contact fedex to see what the problem is and get back to you with the solution.

Shipping Errors

Shipments must be opened immediately upon receipt and the contents checked for completeness. If you were short shipped or shipped a wrong part please contact us letting us know the part you did not receive as well as the part number of the part you received in it's place (if applicable). We will help to get you fixed up right away.

Orders can be placed by Online Shopping Only (the site has been certified as secure). The website does not have a minimum order. Additions or other changes cannot be made to orders after they are shipped, so be sure orders are complete before finalizing. PayPal E-Check orders will be held until the funds clear. Money orders and paper checks are Not accepted - If you cannot purchase by PayPal or credit card, have a friend or relative who does have these options available place the order for you. The Online system sends a notice of shipment and a Tracking number when the shipment is picked up.

(Note: If you have an e-mail/reply blocking service in place we will not apply to your system to get the notice through).

All prices herein are retail. For sales in Canada, Customers must pay applicable taxes for their province. (the system adds it). Actual current pricing when in dispute IS the price as listed in the online Shopping basket system. We seldom increase prices but all prices are subject to change without notice. We try to keep prices low and to do so must get the right part out the first time. Please do not order items you are unsure of. Parts only fit the exact models and years listed on the website.

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