Terms of Service
Terms & Conditions
Last updated: August 6, 2026
These Terms & Conditions explain the rules that apply when you visit XLmotorcycleparts.com or place an order with us. We have written them in plain language so they are easier to understand.
XLmotorcycleparts.com is operated by MC Distributing. In these terms, “XL Motorcycle Parts,” “we,” “us,” and “our” refer to XLmotorcycleparts.com and MC Distributing. “Customer,” “you,” and “your” refer to the person using our website or placing an order.
1. Acceptance of These Terms
By using this website or submitting an order, you agree to these Terms & Conditions and to the policies linked from this page. If you do not agree, please do not use the website or place an order.
You must have the legal capacity to enter into a purchase agreement. If you place an order for another person or business, you confirm that you are authorized to do so.
Using the website, accepting these terms, placing an order, or contacting us does not, by itself, create express consent to receive marketing communications where applicable law requires separate consent. Marketing, tracking, and privacy practices are addressed below and in our Privacy Policy.
2. Orders and Order Acceptance
Submitting an order does not automatically mean that we have accepted it. An order is an offer by the customer to purchase the listed products. An automated order confirmation only confirms that we received the order.
An order may be accepted after it has been reviewed, payment has been approved, and the order has entered fulfillment or been shipped.
We may remove an unavailable item, adjust an incorrectly entered quantity, divide an order into separate shipments, or partially cancel an order. If this occurs, we will refund the amount paid for any cancelled item and any applicable related charge.
If we cancel an entire order, we will issue a refund to the original payment method. We will not charge a higher price for an affected product without the customer’s authorization.
We may contact the customer to verify identity, payment information, billing or shipping addresses, motorcycle application, or other order details. We may hold or cancel the order if reasonable verification cannot be completed.
3. Customer Changes and Cancellations
Orders move into processing quickly. We cannot guarantee that an order can be changed, combined, redirected, or cancelled after it is submitted.
Contact us immediately if you notice a mistake. If the order has not been processed or shipped, we will try to help. Once an order has entered fulfillment, the applicable return process may be required.
4. Product Information and Website Errors
We work to keep product descriptions, fitment information, photographs, prices, quantities, inventory, dimensions, specifications, and availability accurate. However, typographical, technical, supplier, data-entry, and display errors can occur.
We reserve the right to correct website information at any time and to cancel an affected order before shipment. If a product was listed at an obviously incorrect price or with materially incorrect information, we are not required to supply it on the incorrect terms where permitted by law.
Product colours, finishes, markings, packaging, and minor details may differ from photographs because of lighting, screen settings, manufacturing variations, supplier changes, or production updates. Minor non-functional differences do not necessarily mean that a product is defective.
5. Prices, Currency, Taxes and Promotions
Prices may change without notice. The price shown during checkout, subject to correction of errors, is the price used for the order.
Customers are responsible for applicable sales taxes, duties, import charges, brokerage fees, or government assessments unless the checkout or shipping offer specifically states that we will pay them.
Banks and payment providers may apply currency-conversion rates or additional fees. These charges are controlled by the payment provider and not by XL Motorcycle Parts.
Free-shipping, tariff-free, gift-card, discount, and other promotional offers apply only under the conditions displayed at the time of purchase. Promotions may be corrected, changed, or withdrawn for future orders.
6. Payment and Fraud Prevention
Payment must be successfully authorized before an order is fulfilled. Some payment methods may require additional processing time.
We may use fraud-screening services and request reasonable verification. We may hold or cancel an order if the payment cannot be verified, appears unauthorized, or presents an unacceptable fraud or chargeback risk.
The customer confirms that they are authorized to use the submitted payment method and that all payment and billing information is accurate.
7. Honda XL and XR Fitment
Honda XL and XR parts can differ by model, model suffix, year, production date, market, engine, carburetor, ignition system, electrical system, and original equipment configuration.
XL, XLS, XLR, XRV, XR, XRR, and XRL applications are not automatically interchangeable. For example, an XL250, XL250S, and XL250R may use different components even though they share the same basic displacement.
Customers must read the complete product description and confirm the exact model and year before ordering. Do not assume that a product fits solely because it resembles the original part or because the motorcycle falls within the same model family.
A reference to a Honda OEM number is provided for identification or cross-reference purposes unless the product is specifically identified as genuine Honda OEM.
Unless expressly confirmed otherwise in writing, customer-service advice is based on information supplied by the customer. Incorrect, incomplete, or inaccurate motorcycle information may result in an incorrect recommendation.
The customer is responsible for identifying engine swaps, carburetor changes, ignition conversions, lighting conversions, aftermarket components, frame changes, or other modifications that may affect compatibility.
Universal and Custom Parts
Products described as universal or custom are not guaranteed to bolt directly onto every Honda XL or XR motorcycle. They may require measurement, fabrication, wiring changes, brackets, adapters, spacers, tuning, modification, or professional installation.
The customer is responsible for checking all dimensions, specifications, mounting requirements, electrical requirements, and legal restrictions before purchasing or modifying a universal or custom product.
A product that has been installed, wired, cut, drilled, painted, altered, or otherwise modified may no longer qualify for a return.
8. Installation, Inspection, Maintenance and Assumption of Risk
Motorcycles, replacement parts, repairs, modifications, trail riding, and off-road operation involve inherent risks. Incorrect selection, installation, adjustment, maintenance, or use of a product may cause product failure, loss of motorcycle control, property damage, serious personal injury, or death.
Before installation, the customer or installer must confirm that the product is correct for the motorcycle and intended application. Every product must be inspected for damage, defects, missing components, shipping damage, and proper fit before it is installed or used.
Do not install or use any product that appears damaged, defective, incomplete, incorrect, or unsuitable. Contact XL Motorcycle Parts before installation if there is any uncertainty.
Products must be installed, adjusted, tested, inspected, and maintained correctly using the applicable Honda factory service manual, proper tools, current specifications, and recognized motorcycle-repair procedures.
Instructions supplied with a product do not replace the applicable Honda factory service manual or the professional judgment of a qualified motorcycle technician.
Installation should be performed by a qualified motorcycle technician whenever the customer does not have the necessary knowledge, experience, tools, or equipment.
Brake, steering, suspension, wheel, tire, fuel, throttle, engine, drive, and electrical components are safety-critical. Installation, adjustment, and inspection of these systems require particular care.
After installation and before operation, all work must be inspected and tested in a safe and appropriate manner. Fasteners, adjustments, clearances, fluid levels, leaks, electrical operation, braking operation, steering, chain adjustment, and other affected systems must be checked as appropriate.
Products and affected systems must be periodically inspected, adjusted, and maintained after installation. Stop operating the motorcycle immediately if a defect, unusual operation, warning sign, or unsafe condition becomes known or reasonably apparent.
To the fullest extent permitted by law, XL Motorcycle Parts is not responsible for injury, death, motorcycle damage, property damage, or other loss resulting from incorrect fitment, improper installation, improper adjustment, failure to inspect or maintain a product, misuse, abuse, neglect, unauthorized modification, racing, competition, stunt use, off-road use, continued use after a problem becomes apparent, or failure of another motorcycle component.
9. Off-Road, Trail, Competition and Road Use
Honda XL and XR motorcycles include road-legal dual-sport models, market-specific models, and motorcycles intended primarily or entirely for off-road use. The customer is responsible for confirming the motorcycle’s legal classification and permitted use.
Racing, competition, jumping, stunt, and off-road riding place greater loads on motorcycles and components and involve additional risk. Unless a product listing or written warranty expressly states otherwise, products are not represented as suitable for professional racing or competition.
Products marked “off-road use only,” “competition use only,” or similar wording must not be used on public roads where prohibited.
The customer is responsible for compliance with applicable road-use, lighting, emissions, noise, equipment, registration, and vehicle laws. A product being available for purchase does not mean that it is legal for every use or jurisdiction.
10. Small Motorcycles and Youth Models
Some Honda XR models are small-displacement motorcycles designed for younger or smaller riders. The person responsible for the motorcycle must ensure that the rider is legally permitted, properly trained, supervised where appropriate, equipped with suitable protective equipment, and using the motorcycle only in an appropriate location.
A replacement or modified component does not make a motorcycle suitable for a particular rider, age, skill level, or operating environment.
11. Electrical and Charging-System Parts
Electrical problems may be caused by wiring faults, poor grounds, corrosion, loose connectors, incorrect batteries, charging faults, failed components, or previous modifications. Replacing one electrical component does not necessarily correct the underlying fault.
Before installing an electrical component, related wiring, connectors, grounds, battery condition, charging output, resistance, and connected components must be properly tested where applicable.
Electrical products must not be purchased or installed as diagnostic tools. Incorrect testing, wiring, polarity, grounding, voltage, overloading, or an unresolved system fault may immediately damage a new component.
12. Shipping and Delivery
Shipping dates and delivery estimates are estimates and not guarantees unless we expressly agree otherwise in writing. Delays may occur because of carriers, weather, customs, address problems, labour disruptions, emergencies, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect address, refused delivery, unclaimed shipment, or unauthorized redirection may be deducted from a refund or charged to the customer where permitted by law.
Orders may be divided into more than one shipment. Shipping offers and thresholds apply only under the conditions displayed at checkout.
Missing, Damaged or Incorrect Shipments
Inspect the package and its contents promptly after delivery. If an item is missing, damaged, or incorrect, contact us as soon as reasonably possible.
Keep the product, packaging, shipping carton, labels, and packing material because photographs, documentation, or carrier inspection may be required.
13. Returns and Refunds
Eligible returns are governed by the rules presented in our Return Center and any written return policy displayed on this website.
The website currently advertises a 30-day money-back promise. Unless otherwise stated in writing, an eligible product must be unused, uninstalled, unaltered, complete, and in its original condition and packaging.
Products that have been installed, used, wired, cut, drilled, painted, altered, contaminated, damaged, or returned incomplete may be refused or subject to a reduced refund, except where applicable law requires another remedy.
Electrical products, clearance products, special-order products, and consumable products may be excluded from ordinary returns when clearly disclosed before purchase, subject to applicable law.
Shipping costs are not refundable unless the return results from our error, a written policy expressly provides otherwise, or applicable law requires reimbursement.
Customers must begin the return through the Return Center and follow the provided instructions. Unauthorized returns may be refused or delayed.
14. Fitment Guarantee
Any advertised fitment guarantee is subject to the customer providing complete and accurate motorcycle information, including the correct model, model suffix, year, market, and relevant modifications.
A fitment guarantee does not apply when a product was correctly supplied for the listed original application but does not fit because the motorcycle was modified, incorrectly identified, fitted with parts from a different model, or materially different from its original configuration.
The remedy offered under a fitment guarantee is subject to its advertised terms and applicable law. It does not include unrelated labour, towing, travel, diagnostic, removal, or reinstallation costs.
15. Warranties
Unless a different written warranty is provided with a product or in its listing, warranty remedies are limited to those offered by the applicable manufacturer or supplier and those required by law.
Warranty claims may require proof of purchase, photographs, testing information, installation details, return of the product, and other information reasonably needed to assess the claim.
Warranty coverage does not apply to ordinary wear, misuse, incorrect fitment, improper installation, neglect, accidents, racing, competition, off-road use where excluded, unauthorized modification, improper maintenance, corrosion, electrical-system faults, or damage caused by another failed component, except where applicable law provides otherwise.
The installation of a replacement component does not correct an underlying fault elsewhere on the motorcycle. The customer or installer is responsible for identifying and correcting the condition that caused the original component to fail.
Any legal warranties or consumer rights that cannot lawfully be excluded remain in effect.
16. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, products and website information are provided without guarantees beyond those expressly stated in writing or required by applicable law.
Technical information and customer-service guidance are general information based on the details available to us. They are not a substitute for physical inspection of the motorcycle, the applicable Honda factory service manual, or the judgment of a qualified motorcycle technician.
To the fullest extent permitted by law, XL Motorcycle Parts, MC Distributing, and their owners, directors, officers, employees, representatives, suppliers, contractors, and service providers will not be liable for:
- Personal injury or death arising from improper product selection, installation, adjustment, inspection, maintenance, modification, or use;
- Damage caused by using a product on an unlisted, modified, unsuitable, or incorrectly identified motorcycle;
- Damage caused by misuse, abuse, neglect, racing, competition, jumping, stunt use, or off-road use;
- Damage caused by another worn, damaged, incompatible, defective, or incorrectly installed component;
- Labour, towing, recovery, diagnostic, storage, travel, accommodation, rental, removal, or reinstallation costs;
- Loss of motorcycle use, riding time, revenue, profit, business, opportunity, data, or goodwill; or
- Indirect, incidental, special, exemplary, punitive, or consequential damages.
To the fullest extent permitted by law, our total combined liability for any claim relating to a product, order, website use, or customer-service communication will not exceed the amount actually paid to XL Motorcycle Parts for the specific product giving rise to the claim.
These limitations apply regardless of whether a claim is based on contract, warranty, negligence, product liability, misrepresentation, statute, or another legal theory, and even if the possibility of loss was known or reasonably foreseeable.
17. Customer Responsibility, Release and Indemnity
To the fullest extent permitted by law, the customer accepts responsibility for the motorcycle, the selected product, the accuracy of motorcycle information supplied to us, the choice of installer, and the inspection, installation, adjustment, testing, maintenance, and lawful use of the product.
To the fullest extent permitted by law, the customer releases XL Motorcycle Parts, MC Distributing, and their owners, directors, officers, employees, representatives, suppliers, contractors, and service providers from claims arising from:
- The customer’s or installer’s incorrect product selection;
- Improper installation, adjustment, inspection, testing, or maintenance;
- Use on a motorcycle or application not listed in the product description;
- The customer’s modification, misuse, neglect, racing, or unlawful use of a product;
- Failure to stop using a product or motorcycle after a defect, warning sign, or unsafe condition becomes known or reasonably apparent; or
- Inaccurate or incomplete information supplied by the customer.
To the fullest extent permitted by law, the customer agrees to defend, indemnify, and hold harmless XL Motorcycle Parts, MC Distributing, and their owners, directors, officers, employees, representatives, suppliers, contractors, and service providers from third-party claims, liabilities, losses, damages, and reasonable legal costs caused by the customer’s unlawful conduct, material breach of these terms, improper installation or resale of a product, misuse of a product, or intentional misconduct.
This section does not require a customer to release or compensate XL Motorcycle Parts for liability caused solely by our fraud, wilful misconduct, or other conduct for which liability cannot legally be excluded.
18. Website Use and Intellectual Property
Website text, photographs, graphics, logos, guides, downloads, product organization, and other original content are owned by or licensed to XL Motorcycle Parts and are protected by applicable intellectual-property laws.
The website may be used for personal shopping and informational purposes. Website content or systems may not be copied, scraped, republished, sold, commercially exploited, interfered with, or misused without written permission.
Honda, XL, XR, and individual model names may be trademarks of their respective owners. Their use identifies product compatibility and does not imply sponsorship or endorsement unless expressly stated.
19. Third-Party Services, Privacy and Identity Resolution
The website may use or connect with third-party services, including Shopify, payment providers, couriers, financing providers, product-review services, return-management and shipment-protection providers, fraud-screening services, analytics providers, advertising platforms, consent-management tools, email and messaging platforms, identity-resolution providers, and marketing-data providers.
Personal information is collected, used, disclosed, retained, and protected according to our Privacy Policy, which forms part of these Terms & Conditions. The Privacy Policy contains the complete description of our privacy practices, service providers, tracking technologies, marketing activities, and available privacy choices.
We and our service providers may use cookies, pixels, tags, scripts, server-side technologies, browser or device identifiers, and similar technologies to operate and secure the website, understand website use, prevent fraud, measure performance, personalize content, and support permitted advertising and marketing.
For certain visitors located in the United States, we may use an identity-resolution provider such as OpenSend. The provider may attempt to match website, browser, device, network, or interaction signals with contact information held by the provider or its data partners.
Where the website provides cookie, tracking, data-sharing, or privacy-choice controls, those controls may be used to exercise the available choices. Choices may be specific to a browser, device, domain, or store and may need to be repeated after browser storage is deleted or when another device is used.
Third-party services may process information in Canada, the United States, or other jurisdictions where they or their service providers operate. Services outside our reasonable control may have their own terms and privacy practices.
20. Electronic Communications and Marketing
We may send commercial email or other marketing communications when the recipient has subscribed directly, has a relationship with us that permits the communication, has been identified through a provider that represents it is authorized to supply the contact information for applicable marketing, or when another lawful basis permits the communication.
Marketing messages will include the sender identification, contact information, and unsubscribe or preference mechanism required by applicable law.
A recipient may unsubscribe through the link in a marketing email, by emailing help@xlmotorcycleparts.com, or through our Contact Us page. We will process the request as promptly as reasonably practicable and within the period required by applicable law.
After an unsubscribe request, we may retain the email address and limited related information on a suppression list to honour the request, demonstrate compliance, prevent accidental re-addition, and provide the suppression instruction to service providers that send messages on our behalf.
MC Distributing operates multiple motorcycle and powersports-parts stores. An unsubscribe or marketing complaint may be shared among those stores and their service providers so that the same address is not unintentionally contacted through another MC Distributing store. A purchase, account, inquiry, or subscription at one store does not automatically enrol the person in promotional marketing from every other store.
Opting out of promotional communications does not prevent us from sending permitted transactional or relationship messages concerning an order, payment, shipment, account, return, warranty claim, fitment-guarantee request, security issue, legal notice, or customer-service request.
Marketing emails may contain pixels, tracked links, or similar technologies that measure delivery, opens, clicks, device information, and related engagement as described in our Privacy Policy.
21. Privacy Requests and Complaints
Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, withdrawal of consent, restriction of certain processing, or an opt-out from targeted advertising, sale, or sharing as those terms are defined by applicable law.
Privacy requests and complaints may be submitted by emailing help@xlmotorcycleparts.com or through our Contact Us page. We may take reasonable steps to verify identity and authority before completing a request.
If you received an unexpected marketing email or believe an identity, household, browser, device, or email address was matched incorrectly, state that the request concerns an “OpenSend identity match” so that we can review the source, suppress marketing, and make appropriate correction or deletion requests with relevant providers.
We may retain information where required or permitted for legal compliance, accounting, fraud prevention, dispute resolution, return, warranty and fitment-guarantee administration, security, recordkeeping, and suppression of future marketing.
Nothing in these Terms & Conditions excludes, limits, or waives a privacy, anti-spam, consumer-protection, or other statutory right that applicable law does not allow us to exclude, limit, or waive.
22. Events Outside Our Control
We are not responsible for a delay or failure caused by circumstances outside our reasonable control, including natural events, severe weather, fire, flood, war, civil disruption, government action, customs delays, carrier interruptions, labour disputes, utility or internet outages, cyber incidents, epidemics, supplier failures, or transportation shortages.
In these circumstances, we may delay, allocate, partially fulfill, or cancel affected orders and refund any amount paid for products we cannot supply.
23. Governing Law
These terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules.
Subject to any mandatory consumer rights in the customer’s jurisdiction, disputes will be brought before the courts located in Ontario, Canada.
24. Changes to These Terms
We may revise these Terms & Conditions to reflect changes to our business, website, policies, products, or legal obligations.
The updated version takes effect when posted and applies to future website use and future orders. Changes will not retroactively alter an already accepted order unless required by law or agreed with the customer.
25. Severability and No Waiver
If any part of these terms is found invalid or unenforceable, that part will be limited or removed only to the minimum extent necessary. The remaining terms will continue to apply.
Our failure to enforce a term on one occasion does not waive our right to enforce that term or another term later.
26. Entire Agreement
These Terms & Conditions, together with the applicable product listing, order information, Return Center rules, Privacy Policy, shipping offer, and any written product warranty, form the agreement relating to use of this website and the purchase of products.
If a product listing contains a specific term that conflicts with a general term on this page, the product-specific term applies to that product.
Questions?
Contact XL Motorcycle Parts at help@xlmotorcycleparts.com or through our Contact Us page.
